Privacy Policy

Last updated: 1 May 2026

This Privacy Policy explains how ADVINO Agency ("ADVINO", "we", "us", "our") collects, uses, stores and protects personal data of visitors and clients of advino.agency (the "Website") and our related services. We process personal data in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679 — "GDPR") and applicable Spanish data protection law (LOPDGDD).

1. Data Controller

The data controller responsible for your personal data is:

2. What Data We Collect

We collect the minimum personal data necessary to provide our services:

  • Contact data you provide voluntarily — name, email address, Telegram handle, company name — when you contact us via email or Telegram.
  • Service data required to deliver agency ad accounts — billing details, advertising platform identifiers, vertical, target geography and spend.
  • Technical data automatically collected when you visit the Website — IP address, browser type, device type, referring URL, pages visited and timestamps. This is collected via standard server logs and may be used for security and aggregate analytics.

We do not knowingly collect personal data from individuals under 18 years of age. We do not collect special categories of personal data (e.g. health, biometric, political opinion).

3. Why We Process Your Data (Legal Bases)

  • Performance of a contract (Art. 6(1)(b) GDPR) — to provide the agency ad account rental and management services you request.
  • Legitimate interests (Art. 6(1)(f) GDPR) — to operate, secure and improve the Website, prevent fraud and abuse, and respond to your inquiries.
  • Consent (Art. 6(1)(a) GDPR) — for any optional marketing communications. You may withdraw consent at any time.
  • Legal obligation (Art. 6(1)(c) GDPR) — to comply with tax, accounting and other legal duties applicable in Spain and the EU.

4. How We Share Your Data

We do not sell your personal data. We share data only with carefully selected processors and partners necessary to operate our service:

  • Advertising platforms (Facebook / Meta, Google, TikTok, Snapchat, X and others) — to provision and manage agency ad accounts on your behalf.
  • Service providers — hosting, email delivery, analytics, customer support, anti-detect browser and proxy infrastructure providers, all bound by appropriate data processing agreements.
  • Authorities — when required by applicable law, court order or to protect our rights.

Some of these providers may be located outside the European Economic Area (EEA). Where this is the case, transfers are protected by Standard Contractual Clauses or equivalent safeguards approved by the European Commission.

5. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes described above:

  • Inquiry data — up to 24 months after the last interaction.
  • Client and billing data — for the duration of our relationship and for the periods required by Spanish tax and commercial law (typically 6 years).
  • Server logs — typically 12 months.

6. Cookies

The Website uses a minimal set of strictly necessary cookies and may use analytics cookies to understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect Website functionality.

7. Your Rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you;
  • Request rectification of inaccurate or incomplete data;
  • Request erasure ("right to be forgotten") in defined circumstances;
  • Restrict or object to certain processing;
  • Receive your data in a portable format;
  • Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at admin@advino.pro. We will respond within one month, as required by the GDPR.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing, accidental loss, destruction or damage. These include encryption in transit, access controls, secure infrastructure and trained personnel. Despite our efforts, no method of transmission over the internet is 100% secure.

9. Third-Party Links

The Website may contain links to third-party websites (e.g. Telegram, advertising platforms). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest revision. Material changes will be communicated through the Website or by email where appropriate.

11. Contact

For any questions about this Privacy Policy or your personal data, please contact us: